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If you paid with Paypal you can open a dispute. If you used a credit card, call them and try to contest the payment and keep harrassing Banggood. It takes time but they usually give in because they don't want bad reviews. I have had a few issues in the numerous times I ordered from China but all of them were eventually resolved although at times it was a real hassle. RCCastle is the best for customer service and ordering airplanes, HK will give you the runaround a bit. In my opinion, local hobby shops do not necessarily give you better service it's just quicker.
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